Who we are
Detailer's Domain is an automotive detailing and protection studio based in Norwood, New Jersey. We provide paint correction, paint protection film, ceramic coating, window tinting, and automotive restyling services. This Privacy Policy explains what information we collect from visitors to our website and customers of our shop, how we use it, and the choices you have.
Information we collect
We collect information in a few ways.
- Information you give us directly. When you submit our contact form, request a consultation, or call the shop, we collect your name, email address, phone number, vehicle details, and any message you choose to share. When you book service in person, we collect the information needed to schedule and complete the work.
- Information collected automatically. When you visit our website, our hosting provider and analytics tools may log standard technical information such as your IP address, browser type, device type, referring page, the pages you view, and the time and date of your visit.
- Cookies and similar technologies. We use cookies to keep the site functioning correctly and to understand how it is used. Most browsers let you control cookies through their settings.
How we use your information
We use the information we collect to respond to your inquiries, prepare estimates, schedule appointments, communicate with you about your vehicle, send invoices and receipts, improve our website and services, and comply with our legal obligations. We do not sell your personal information.
Service providers we work with
To run our business and this website, we share limited information with trusted service providers.
- Cloudflare hosts our website and helps secure it.
- Sanity stores the content displayed on the site.
- Resend delivers transactional email such as contact form submissions and appointment confirmations.
- Google Analytics helps us understand how the site is being used, in aggregate.
- Google Maps may be embedded to show directions to the shop.
Each of these providers has its own privacy practices. We only share what is needed for them to perform their service.
How long we keep your information
We keep customer records for as long as needed to provide service, support warranties, and meet tax and accounting requirements. Contact form submissions that do not lead to a booking are retained for a reasonable period and then removed from active systems.
Your choices
You can ask us to confirm what information we hold about you, correct it, or delete it. You can opt out of marketing communications at any time by replying to any message or contacting us directly. To make a request, email phil@detailersdomain.com or call 201-768-1818.
Children's privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13.
Security
We take reasonable steps to protect the information we collect using technical and organizational measures appropriate to the kind of information involved. No system is perfectly secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review it periodically.
Contact us
Questions about this policy or about how your information is handled can be sent to phil@detailersdomain.com, or by mail to Detailer's Domain, Norwood, New Jersey.